Need some technical support for Mathseeds?
We’re here for you. Mathseeeds can be accessed by PC, Mac, iOS and Android devices as well as Windows tablets & Chromebooks.
Below is a list of technical requirements to access Mathseeds.
Technical Requirements
Desktop
| Minimum Requirements | Recommended Specifications | |
| Operating System | Windows (Current and previous major versions)
MacOS (Current and previous 3 major versions) |
Windows (Current version)
MacOS (Current version) |
| Processor | Intel Core2 Duo 2.5 GHz | Intel Core i5 (or better), AMD Ryzen5 (or better) |
| Video | Intel HD Graphics (Integrated) | |
| Memory | 6GB RAM | 8GB RAM (or better) |
| Internet | Broadband Internet connection | |
| Input | Keyboard and mouse | |
| Resolution | 1024 x 768 minimum display resolution | 1280 x 1024 recommended display solution |
| Group Policy | The following file extensions should be allowed in the group policy:
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Supported Browsers
| Minimum | Recommended | |
| Chrome | Last 3 major versions | Latest version |
| Edge | Last 2 major versions | Latest version |
| Firefox | Last 2 major versions | Latest version |
| Internet Explorer |
Internet Explorer 11 We will be further reducing support for IE11 as of August 2021. Your experience may be degraded while using IE11 after August 2021, with limited support options available after this date. If you experience any issues while using IE11, you will be required to switch to a supported browser. |
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| Safari | Last 2 major versions | Latest version |
iOS
| Minimum | Recommended | |
| Mobile Phone | Last 5 models of iPhone For an optimal experience, we recommend using a desktop, laptop or tablet device rather than mobile phone due to the small screen sizes |
Latest iPhone For an optimal experience, we recommend using a desktop, laptop or tablet device rather than mobile phone due to the small screen sizes |
| Tablet | iPad Mini 4, iPad (5th Generation), iPad Air 2, iPad Pro 1st Generation | Latest iPad, Latest iPad Air, Latest iPad Pro |
| Operating System | iOS 13.0+ | Latest iOS version |
| Browser | Safari (Last 4 major versions) | |
| App | Mobile app also available on iOS. Download for free via the Apple App Store and log in using your product username and password.
Please note: The app is only available for student accounts. Teachers are recommended to login via any of the supported browsers. |
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| Internet | Wireless internet connection is required whilst accessing the program. | |
| Device orientation | Landscape mode recommended | |
Android
| Minimum | Recommended | |
| Mobile Phone | Samsung Galaxy A12 128GB
For an optimal experience, we recommend using a desktop, laptop or tablet device rather than mobile phone due to the small screen sizes |
For an optimal experience, we recommend using a desktop, laptop or tablet device rather than mobile phone due to the small screen sizes |
| Tablet screen resolution | 1024 x 768 | 1920 x 1200 |
| Operating System | Android 9.0+ | Latest Android version |
| Memory | 2GB RAM | 2.0GB+ RAM |
| Browser | Chrome (Last 4 major versions) | |
| App | Mobile app also available for select devices in the Google Play Store | |
| Device orientation | Landscape mode recommended | |
| Not supported on Dell Venue. Not supported with Amazon Fire tablets but can try using Silk browser in unsupported mode. |
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Windows Tablets
Access via browser. Not available in app store.
Chromebooks
The platform is accessible on Chromebooks which meet the following minimum requirements, 4GB RAM, 1366x 768 resolution
Whitelisting IP Ranges and Domains
In order to provide the best experience to the millions of users around the world, 3P Learning programs use a variety of IP ranges and domains. If you are accessing via a network, or school-based system, you may need to update your school’s proxy/content filtering systems to allow access to Mathseeds.
Ports HTTP, HTTPS, QUIC (TCP 80, TCP 443, UDP 443)
| *.readingeggs.com | *. denotes a wildcard including all sub domains. Some proxy filters accept wildcards simply as .readingeggs.com |
| *.readingeggs.com.au | *. denotes a wildcard including all sub domains. Some proxy filters accept wildcards simply as .readingeggs.com.au |
| *.readingeggspress.com | *. denotes a wildcard including all sub domains. Some proxy filters accept wildcards simply as .readingeggspress.com |
| *.readingeggsassets.com | *. denotes a wildcard including all sub domains. Some proxy filters accept wildcards simply as .readingeggsassets.com |
| *.fastphonics.com | *. denotes a wildcard including all sub domains. Some proxy filters accept wildcards simply as .fastphonics.com |
| *.readingeggsjunior.com | *. denotes a wildcard including all sub domains. Some proxy filters accept wildcards simply as .readingeggsjunior.com |
| *.readingeggs.co.uk | *. denotes a wildcard including all sub domains. Some proxy filters accept wildcards simply as .readingeggs.co.uk |
| *.readingeggs.co.za | *. denotes a wildcard including all sub domains. Some proxy filters accept wildcards simply as .readingeggs.co.za |
| *.mathseedsprime.com | *. denotes a wildcard including all sub domains. Some proxy filters accept wildcards simply as .mathseedsprime.com |
| *.mathseeds.com | *. denotes a wildcard including all sub domains. Some proxy filters accept wildcards simply as .mathseeds.com |
| *.3plearning.com | *. denotes a wildcard including all sub domains. Some proxy filters accept wildcards simply as .3plearning.com |
Troubleshooting Tips
Most problems can be resolved by following the troubleshooting steps below. Please try these steps in order. If one doesn’t fix the problem, move onto the next one.
Check Safety Controls
- Investigate whether you have a parental lock or anti-virus software that is blocking the site.
- Ensure the following URLs have been added to your safe list:
- *.readingeggs.com
- *.mathseeds.com
- *.readingeggspress.com
- *.readingeggsjunior.com
- *.fastphonics.com
- stats.pusher.com
- *.mathseedsprime.com
Desktop Users
- Refresh your page
- Ensure you have fixed line high‑speed broadband access
- Ensure that you access the site via the Internet address bar and not through Shortcuts or Favourites
- Delete your browsing history (temporary internet files/cache/cookies) as your computer may be continually memorising the same error. If you are not sure how to do this, please click here for appropriate instructions
- Upgrade your Internet Browser to Google Chrome
Tablet Users
- Refresh the page
- Ensure you have high‑speed WiFi internet access
- Ensure that JavaScript is enabled on your device
- Delete the Browser history and cookies. For appropriate instructions, Safari users click here and Chrome users click here
- Close and restart the Application/Browser. For appropriate instructions, iPad users click here and Android users click here
- Reset your device
- iPad: Press and hold the Sleep/Wake button and the Home button at the same for at least ten seconds, until the Apple logo appears
- Android: Press and hold the Power/lock button and select ‘Power Off’ from the options to shut down the device. Press and hold the Power/lock button again to restart it
- Delete and re‑install the application.
Fixing Audio or Sound Issues on iPad or Galaxy Tab 3
Refer to the FAQs page for troubleshooting tips for your tablet’s audio settings.