Need some technical support for WordFlyers?
We’re here for you. WordFlyers can be accessed by PC, Mac, iOS and Android devices as well as Windows tablets & Chromebooks.
Below is a list of technical requirements to access WordFlyers.
Technical Requirements
Desktop
| Minimum Requirements | Recommended Specifications | |
| Operating System | Windows 8 or later, last 4 versions of Mac OS X | Windows 10 or 11, latest Mac OS X version |
| Processor | AMD E1-1200 1.4GHz | Intel Core i5 (or better), AMD Ryzen5 (or better) |
| Video | AMD Radeon 7310 | |
| Memory | 6GB RAM | 8GB RAM (or better) |
| Sound | Working sound card | |
| Internet | Broadband Internet connection | |
| Input | Keyboard and mouse | |
| Resolution | 1024 x 768 minimum display resolution | 1280 x 1024 recommended display solution |
| Group Policy | The following file extensions should be allowed in the group policy:
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Supported Browsers
| Minimum | Recommended | |
| Chrome | Last 4 major versions | Latest version |
| Edge | Last 4 major versions | Latest version |
| Firefox | Last 4 major versions | Latest version |
| Internet Explorer |
Internet Explorer 11 We will be further reducing support for IE11 as of August 2021. Your experience may be degraded while using IE11 after August 2021, with limited support options available after this date. If you experience any issues while using IE11, you will be required to switch to a supported browser. |
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| Safari | 9, 10, 11 | Latest version |
Users on Chrome 55 should upgrade to Chrome 56.
Due to the nature of computer errors it can be very difficult to diagnose compatibility issues without seeing them in action. We would recommend having your IT technician investigate them in the first instance.
If you do come across a technical issue, please try the following:
- Refresh the page
- Check firewalls / security settings / content filters as sometimes this blocks content, like sound
- If you’re experiencing issues using Internet Explorer, please try a different browser such as Firefox or Google Chrome
- Clear your cache: http://www.wikihow.com/Clear-Your-Browser’s-Cache
- Modify proxy/content filter settings to accept larger files up to 5 MB in size
- If traffic from our CDN is not cached, there will likely be an unnecessary increase in bandwidth expenditure on the school’s network. The relevant URL to cache is:
- *.readingeggs.com
- *.readingeggsassets.com
iOS
| Minimum | Recommended | |
| Mobile Phone | For an optimal experience, we recommend using a desktop, laptop or tablet device rather than mobile phone due to the small screen sizes | For an optimal experience, we recommend using a desktop, laptop or tablet device rather than mobile phone due to the small screen sizes |
| Tablet | Last 5 versions of iPad devices | Latest iPad, Latest iPad Air, Latest iPad Pro |
| Operating System | Last 4 iOS versions | Latest iOS version |
| Browser | Latest version of Safari | |
| App | No app available | |
| Internet | Wireless internet connection is required whilst accessing the program. | |
| Device orientation | Landscape mode recommended | |
Android
| Minimum | Recommended | |
| Tablet | Samsung Galaxy Tab 4 8.0″ | Samsung Galaxy Tab A 7.0″ |
| Operating System | Android 6.0+ | Latest Android version |
| Memory | 1.5GB RAM | 1.5GB+ RAM |
| Browser | Latest version of Chrome | |
| Access | Simply log in to your account using Google Chrome version 29.0 or later. Google Chrome is available as a free download from the Google Play store. | |
| Device orientation | Landscape mode recommended | |
| Phones are not supported | ||
Windows Tablets
Access via browser. Not available in app store.
Chromebooks
Reading Eggs is available and accessible on Chromebooks, however please note there may be some minor user experience issues with some areas of the site.
Whitelisting IP Ranges and Domains
In order to provide the best experience to the millions of users around the world, 3P Learning programs use a variety of IP ranges and domains. If you are accessing via a network, or school-based system, you may need to update your school’s proxy/content filtering systems to allow access to Mathseeds.
| *.wordflyers.com.au | *. denotes a wildcard including all sub domains. Some proxy filters accept wildcards simply as .wordflyers.com.au |
| student.wordflyers.com.au | |
| teacher.wordflyers.com.au | |
| *.readingeggsassets.com | *. denotes a wildcard including all sub domains. Some proxy filters accept wildcards simply as .readingeggsassets.com |
| *.typekit.net | *. denotes a wildcard including all sub domains. Some proxy filters accept wildcards simply as .typekit.net |
| *.tiles.mapbox.com | *. denotes a wildcard including all sub domains. Some proxy filters accept wildcards simply as .tiles.mapbox.com |
Troubleshooting Tips
If you do come across a technical issue, please try the following:
- Refresh the page
- Check firewalls / security settings / content filters as sometimes this blocks content, like sound
- If you’re experiencing issues using Internet Explorer, please try a different browser such as Firefox or Google Chrome
- Clear your cache: http://www.wikihow.com/Clear-Your-Browser’s-Cache
- Modify proxy/content filter settings to accept larger files up to 5 MB in size
- If traffic from our CDN is not cached, there will likely be an unnecessary increase in bandwidth expenditure on the school’s network. The relevant URL to cache is:
- *.readingeggs.com
- *.readingeggsassets.com
It is essential that content relating to the IP address for our web server (corresponding to wordflyers.com.au) is not cached. All other content should be cached. To determine the IP, run the following in the command line (If using Windows computer, please download dig dns tool before running these commands):
- dig +nostats +nocomments +nocmd wf-student-app-production-2113347585.us-west-2.elb.amazonaws.com
- dig +nostats +nocomments +nocmd wf-teacher-app-production-1371670232.us-west-2.elb.amazonaws.com